Terms & Conditions
Amendment 08 –24 August 2016
can be made by phone, online, e-mail or letter. A booking form can be
completed online, downloaded or we will forward to the customer. A
Completed booking form along with deposit must be received within
7 days (2 days if the holiday start is within 6 weeks)
of initial reservation date in order for the holiday to be
considered as booked; otherwise the reservation will be considered as
no longer valid and will return to being available. Reservations for
all male or female parties will only be accepted at the owners’
An advance deposit of 25% of total rental
(non-refundable) and a completed booking form are required for
the reservation to become booked. Reservations become booked on
written confirmation of receipt of the deposit and booking form.
balance of the total rental cost must be paid in full at least 6 weeks
prior to commencement of holiday. Failure to send the balance
payment by the due date may be viewed as the customer cancelling
the holiday. Under such circumstances, the deposit will not be refunded.
If you cancel your booking you must immediately notify us in writing.
the event of a cancellation you will still be liable to pay the total
amount due. However, if we manage to re-let the accommodation, 75% of
the total price will be returned. You are advised to take out
cancellation insurance to cover this eventuality.
cottages are available after 3:00 p.m. on day of arrival. Accommodation
in the cottages is restricted to the persons stated on the booking
Departure. Cottages are to be vacated by 10.00 a.m. on day of departure.
are responsible for keeping and leaving the cottage in a clean, tidy
condition and in the same state of cleanliness and general order in
which it was found. All personal waste must be removed from the
Charges will be made for additional cleaning, damage and breakages.
Security deposit may be requested at the time of booking. Re-payment of
any security deposit less deductions for cleaning, breakages or damage
will be made within 14 days of the end of the holiday.
other pets) including Assistance dogs may only be brought onto the
premises with the written consent of the owners. Only the pet agreed at
the time of booking will be allowed on the premises. Pets will only be
accepted on the strict understanding that that they are kept under
control, regularly exercised and are not left alone on the premises at
any time. Customers bringing pets onto the premises must ensure that
their pets cause no disturbance in the surrounding area. Pets must not
be permitted into bedrooms or onto furniture. We may request, for the
comfort of other customers, that exercise be taken off site. Flea
treatments must be up to date and pet owners must clean up after their
pet, including in the garden and outside areas. Please note that
outside areas are not secure. An additional cost, which will be
stated at the time of booking, may be charged. There will be no charge
for assistance dogs.
Price & Description Changes:
Badgers Sett Holiday Cottages reserve the right to amend prices and
descriptions. If a change of price occurs due to errors or omissions
the Customer will be advised as soon as possible and before the booking
is confirmed. During this period the Customer shall be able to cancel
the booking if the amended price is significantly higher than the
original price quoted. Price changes will not be applied to
confirmed bookings. We will endeavour to advise Customers of any
material changes to descriptions as soon as possible.
It is your responsibility to ensure that you and the members of your
party do not behave in a way which causes offence or danger to others
or which risks damage to property belonging to others. In such
circumstances Badgers Sett Holiday Cottages has the right to terminate
the booking and there can be no refunds, no payment of compensation and
no reimbursement of any cost or expenses you may incur as a result.
may not smoke anywhere in the premises. Under no circumstances must any
furniture or equipment for use inside the property, be moved outside.
We shall make every effort to rectify any faults or make repairs
to equipment or services as soon as possible, should the need arise. We
cannot however, be held responsible for any such breakdowns or loss.
for any reason beyond the owners’ control (e.g. fire, flood
damage) the property is not available for the date of the holiday
booked or the property becomes unsuitable for holiday letting, all rent
and charges paid in advance by the customer will be refunded in full.
The customer shall have no further claim against the owners.
The owners shall have reasonable access to the property at all times.
cannot accept liability for injury or loss of life to any person within
the premises. Neither can we accept liability for loss or damage to any
property or vehicle brought onto the premises. We recommend that the
customer takes out their own private insurance as required.
We are not registered for VAT and therefore there will be no associated charges.
Badgers Sett Holiday Cottages are let as “Holiday Lets” as defined in the Housing Act 1988.
Guests may occupy the property only for a holiday as agreed when a booking is confirmed